AU Movies
AU Movies
Contact Us
Registered office
AU MOVIES
No 1, Samruddhi Nilaya
Jodi Bhavi Road, Rukmini Nagar
Bangalore 560073, Karnataka, India
Email support
General: support@au-movies.com
Billing & refunds: support@au-movies.com (subject: “Billing”)
Legal: support@au-movies.com
Phone
+91 80885 88389
Support hours: Monday–Saturday, 10:00 – 18:00 IST
Grievance officer (per IT Act, 2000)
Name: Nagaveni Santhosha
Email: support@au-movies.com
Phone: +91 86181 96685
Address: Same as registered office above.
We acknowledge grievances within 24 hours and resolve within 15 days of receipt.
Response times
We reply to email within 1 business day. Payment-related queries are prioritized and typically resolved within 24 hours. Refund requests are processed within 5–7 business days once approved.