AU Movies
AU Movies
Contact Us
Registered office
[[LEGAL_ENTITY_NAME]]
[[STREET_ADDRESS_LINE_1]]
[[STREET_ADDRESS_LINE_2]]
Bangalore [[PIN_CODE]], Karnataka, India
Email support
General: support@au-movies.com
Billing & refunds: support@au-movies.com (subject: “Billing”)
Legal: legal@aumovies.in
Phone
[[+91-XXXXXXXXXX]]
Support hours: Monday–Saturday, 10:00 – 18:00 IST
Grievance officer (per IT Act, 2000)
Name: [[GRIEVANCE_OFFICER_NAME]]
Email: grievance@aumovies.in
Phone: [[+91-XXXXXXXXXX]]
Address: Same as registered office above.
We acknowledge grievances within 24 hours and resolve within 15 days of receipt.
Response times
We reply to email within 1 business day. Payment-related queries are prioritized and typically resolved within 24 hours. Refund requests are processed within 5–7 business days once approved.