AU Movies
AU Movies
Privacy Policy
1. What we collect
- Account data: your name, email address, and hashed password.
- Billing data: transaction reference IDs and subscription status. We do not store your card number, CVV, or UPI PIN — these are handled directly by PayU or PhonePe.
- Usage data: the titles you view, add to watchlist, or leave in continue-watching. Used only to power app functionality (recommendations, resume playback).
- Device data: IP address, device type, and app version — collected in server logs for security and abuse prevention.
2. How we use it
- To deliver the streaming service you subscribed to.
- To process payments (via PayU / PhonePe) and issue receipts.
- To send transactional email (payment confirmation, renewal reminders, security alerts). We do not send marketing email without your explicit consent.
- To detect fraud, abuse, and DRM circumvention.
3. Third-party payment processors
AU Movies partners with PayU Payments Pvt. Ltd. and PhonePe Pvt. Ltd. to process all subscription payments. When you pay, you are redirected to the gateway's secure page. AU Movies never sees or stores your full card number, CVV, or UPI PIN. Both PayU and PhonePe are PCI DSS Level-1 compliant.
4. Cookies
The AU Movies mobile apps use cookies to keep you signed in. Analytics cookies (if any) are strictly first-party and used to measure aggregate traffic. You can disable cookies in your browser; some features (such as sign-in) will stop working.
5. Data retention
- Account data is retained for as long as your account is active.
- Billing records are retained for 8 years to comply with Indian tax law.
- Server logs are retained for 90 days for security purposes.
6. Your rights
You may request access to, correction of, or deletion of your personal data by writing to support@au-movies.com. Account deletion requests are honored within 30 days, subject to the tax-law retention on billing records above.
7. Security
All traffic to au-movies.com and our API is encrypted via HTTPS (TLS 1.2+). Passwords are hashed using industry-standard algorithms. Payment traffic is handled entirely by PayU and PhonePe on their PCI DSS Level-1 infrastructure.
8. Grievances
Complaints can be sent to the Grievance Officer named on the Contact page. We acknowledge grievances within 24 hours and respond within 15 days.
9. Changes to this policy
We will post any material change to this policy on this page and update the “Last updated” date. If the change is material, we will also notify you by email.